

If your online purchase from a US-based merchant did not go through, remove any Scandinavian characters and use “a” and “o”.Please note than in some cases your payments may show on your account with a few days’ delay. Check in mobile bank or Netbank that the available balance on your bank or credit account is sufficient.Check that the security code and the validity period match the data on your valid card. Beside the card number there is the security code CVV2/CVC2. In combination cards there is also a debit card number on the back of the card at the bottom. The security code CVV2/CVC2 is near the signature panel on the reverse side of your card. The security code CVV or CVC of your card is changed when your card is renewed.You can enable online payments for your card easily in Netbank or mobile bank. You need to have enabled online payments with your card.When making card purchases online you need a valid debit or credit card and your personal online banking codes in order to confirm your payments.If you are unable to pay for your online purchases with your card, please check the following: You can change your card's online settings easily and quickly yourself in Nordea’s Netbank or mobile bank.If you wish to use your card for online purchases, you must activate online payments.


The principal cardholder can agree on raising the spending limit by calling Nordea Customer Service and identifying themselves with their access codes, or through the chat in mobile bank or Netbank. The spending limit of a parallel credit card determines how much credit the parallel card holder can use during an invoicing period.

A fee will be charged for a balance query made at an ATM see our tariff Opens new window. You can also check the balance of your bank account or credit transactions at an ATM. You can see your card information in mobile bank and Netbank.
